41jili Privacy Policy

1. Introduction

41jili is committed to protecting the privacy and personal data of every player who uses our online casino and sports betting platform in the Philippines. This Privacy Policy has been prepared in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012, and its implementing rules and regulations. By registering an account or using any service on the 41jili platform, you acknowledge that you have read and understood this policy. We encourageall players to review this policy carefully and contact our support team if they have any questions about how their information is handled. This policy applies to all personal data collected through our website, mobile platform, and any related services offered by 41jili.

2. Information We Collect

When you register and use the 41jili platform, we collect certain personal information that is necessary to provide our services and comply with applicable Philippine laws. The types of information we collect include:

• Registration data: Full name, date of birth, email address, mobile number, and residential address in the Philippines.
• Identity verification documents: Government-issued ID, proof of address, and any other documents required to verify your identity and age in compliance with Philippine regulations.
• Financial information: Payment method details, transaction history, deposit and withdrawal records denominated in Philippine pesos (PHP).
• Device and usage data: IP address, browser type, device identifiers, operating system, pages visited, session duration, and clickstream data collected automatically when you use our platform.
• Communications: Records of your interactions with our customer support team, including chat logs and email correspondence.
• Preferences and behaviour: Game history, betting patterns, promotional preferences, and any other information you voluntarily provide when using our services.

We only collect information that is adequate, relevant, and limited to what is necessary for the purposes described in this policy. You are responsible for ensuring that any information you provide to us is accurate and up to date.

3. How We Use Your Information

41jili uses the personal data we collect for the following purposes, all of which are grounded in legitimate business operations and legal obligations applicable in the Philippines. We process your data to create and manage your account, verify your identity and age, process deposits and withdrawals in PHP, and deliver the gaming and betting services you have requested. We also use your information to detect and prevent fraud, money laundering, and other prohibited activities on the platform. Your data helps us personalise your experience, send you relevant promotional offers where you have consented to receive them, and improve the overall quality of our services. We may use aggregated and anonymised data for internal analytics and platform development purposes. We will not use your personal data for any purpose that is incompatible with the purposes listed here without first obtaining your consent or as otherwise permitted by law.

4. Legal Basis for Processing

We process your personal data on the following legal grounds as recognised under the Data Privacy Act of 2012 and its implementing rules. First, processing is necessary for the performance of the contract between you and 41jili — without your data, we cannot provide you with an account or gaming services. Second, we process certain data to comply with our legal obligations, including anti-money laundering requirements, age verification mandates, and reporting obligations to relevant Philippine regulatory authorities. Third, where we send you marketing communications or use your data for analytics beyond core service delivery, we rely on your consent, which you may withdraw at any time by contacting us at [email protected]. Finally, we may process data where it is necessary for our legitimate interests, such as maintaining platform security and preventing fraud, provided those interests are not overridden by your rights and freedoms.

5. Sharing Your Information

41jili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your information with trusted third-party service providers who assist us in operating the platform, processing payments, verifying identities, and delivering customer support — all of whom are contractually bound to handle your data securely and only for the purposes we specify. We may also disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines where we are legally required to do so, including in connection with anti-money laundering investigations or court orders. In the event of a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will always take reasonable steps to ensure that any third party receiving your data provides an adequate level of protection consistent with Philippine data privacy standards.

6. Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulations. Financial transaction records and identity verification documents are typically retained for a minimum of five years following the closure of your account, in line with anti-money laundering obligations. Data collected for marketing purposes is retained only for as long as you have an active consent on file, and will be deleted promptly upon withdrawal of that consent. When your data is no longer required for any lawful purpose, we will securely delete or anonymise it in accordance with our internal data retention procedures. You may request information about the specific retention periods applicable to your data by contacting our support team at [email protected].

7. Data Security

41jili implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our platform uses industry-standard encryption protocols to secure data in transit and at rest, and access to personal data is restricted to authorised personnel who require it to perform their job functions. We conduct regular security assessments and keep our systems updated to address emerging threats. While we take every reasonable precaution to protect your information, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your 41jili account and to keep your login credentials confidential. If you suspect that your account has been compromised, please contact our support team immediately at [email protected] so we can take prompt action to protect your data.

8. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 41jili. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to correct any inaccurate or incomplete information. You also have the right to object to the processing of your data in certain circumstances, the right to erasure or blocking of your data where it is no longer necessary for the purpose for which it was collected, and the right to data portability where technically feasible. To exercise any of these rights, please submit a written request to [email protected] with sufficient information to verify your identity. We will respond to all valid requests within a reasonable timeframe and in accordance with our obligations under Philippine law. Please note that some rights may be subject to limitations where processing is required for legal compliance or fraud prevention purposes.

9. Cookies and Tracking Technologies

41jili uses cookies and similar tracking technologies to enhance your experience on our platform, remember your preferences, and analyse how our services are used. Cookies are small text files stored on your device that help us recognise you when you return to the platform and maintain your session securely. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period to remember your settings and preferences. You can control or disable cookies through your browser settings; however, please note that disabling certain cookies may affect the functionality of the platform and your ability to access some features. By continuing to use the 41jili platform after being informed of our cookie practices, you consent to the use of cookies as described in this policy.

10. Changes to This Privacy Policy

41jili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a notice on the platform. Your continued use of the 41jili platform following the posting of any changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we are protecting your personal data. If you have any concerns about changes to this policy, please contact our support team at [email protected] before continuing to use the platform.

11. Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy or the way 41jili handles your personal data, please contact our Data Privacy Officer at [email protected]. We are committed to resolving all privacy-related concerns promptly and fairly, and we will acknowledge your inquiry within a reasonable period. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines, which is the regulatory authority responsible for enforcing the Data Privacy Act of 2012. We take all privacy complaints seriously and will cooperate fully with any investigation conducted by the National Privacy Commission. Our goal is to maintain your trust by handling your personal data with the highest standards of care and transparency at all times.